A little help for your next chapter.

Questions about ReadFirst? We’re here to help.

Email [email protected] ↗

Apps aren’t unlocking?

Check that Screen Time permission is enabled and that the apps you want to use are selected in ReadFirst. Then review your reading rule, available credit and any daily limit. Your device and OS version can affect Screen Time behaviour.

Having trouble scanning a page?

Use a printed book, hold the page flat and make sure the light is good. Wait until the reading clock allows a photo. If recognition continues to fail, use the correction or manual-entry option offered in the app.

Need to manage your subscription?

Open your device’s Settings, tap your Apple Account and choose Subscriptions. You can also follow Apple’s cancellation instructions. Deleting the app does not cancel a subscription.

Tell us what happened

Include your device model, iOS or iPadOS version, ReadFirst version and the steps that led to the issue. Please don’t include passwords, payment details or photographs of your book pages.